Outsourced IT Support Services

Outsourced IT support services involve external experts aiding organisations with their IT and tech-related issues, managing IT infrastructure, and ensuring security. Many businesses of all shapes and sizes utilise outsourced IT support to gain access to specialised help, cut costs, and free up internal resource. This allows for greater focus on core business functions, whilst maintaining efficient IT operations.

In today's modern business world, reliance on IT systems and IT teams is ever-increasing. Having dedicated IT staff is no longer a question; it's simply about when to hire them, and where to hire them from. However, many businesses struggle to manage all the disruptive day-to-day IT issues in-house, whether that’s due to limited expertise or available resources. That's where Sharp’s outsourced IT support comes in.

Our outsourced IT support service takes the reins of your business’s IT needs, assuming comprehensive responsibility for your IT requirements. By offloading your IT responsibilities to us, your team can concentrate on what matters, without getting bogged down by complex and time-consuming IT-related problems.

Our remote outsourced IT support includes features such as unlimited helpdesk support, onsite support, proactive monitoring, a dedicated technical consultant and account manager, plus a bespoke IT roadmap, to name just a few. 

We know you require a no-nonsense approach when it comes to your IT support. At Sharp, we pride ourselves on our friendly, proactive, and consultative approach to outsourced IT support, without the confusion.  

We’ll sit with you to discuss exactly what you want from your IT, offer advice and guidance to help you plan, and guide you to future-proofing your workplace, whatever that may look like. 

We’ll ensure your systems are suitably designed for your teams to collaborate and work productively, alongside limiting business downtime caused by routine IT issues. 

Our remote IT support service is tailored to support businesses like yours with swift and efficient responses to any technical issues that may arise. We take pride in delivering a service characterised by speed and efficiency, and because we understand the critical role that technology plays in today's business operations, our goal is to be a reliable partner, providing rapid and effective solutions to keep your business running smoothly.

There are many IT support companies to choose from. We know moving providers can be daunting, so we can guarantee a smooth transition of IT support services by working with your existing provider, or in-house team.

If you choose to partner with us you’ll be supported by a local IT team who are dedicated to providing friendly, professional IT support, with the backing of our team of over 200 technical experts. 

Covering nationwide locations with 15 offices around the UK, our team will be on hand no matter how big or small the issue and will always keep you in the loop. 

We are in the top 1% of Microsoft partners worldwide, with specialisms across the full application stack including Microsoft 365, SharePoint, Azure, Teams and Virtual Desktop. We have achieved 3 of the 6 new Microsoft Partner Designations (Data & AI, Infrastructure and Modern Work) and are on the way to qualifying for our 4th designation – Business Apps, giving you peace of mind that we’re highly certified to assist with your IT and help you implement the latest technology. 

We are here to help you with our outsourced IT support service, however big or small your needs are, we can provide insight and innovation around how IT can improve your business and its performance.