IT Services

Enhance operational efficiency and minimise downtime with our tailored managed IT services for business and education.

At Sharp, we can assume complete control of your IT requirements, allowing you to focus on organisational growth. Our services encompass recruiting, training, and managing your IT team, actively monitoring on-premise or cloud-based systems, ensuring cyber security, overseeing large projects, and maintaining effective backups.

Learn more about our Managed IT Services.

Ensure uninterrupted operations with our round-the-clock support, our dedicated team are always on hand, ready to assist you at any time. 

Our Helpdesk Team is made up of friendly and knowledgeable tech professionals who are based in an office local to you. They’re ready to provide you with the expert IT support you need to get you back up and running as quickly as possible should you experience an IT problem. Our remote helpdesk team will work with you to resolve all of your technology issues, escalating anything that can’t be resolved remotely.

Learn more about our 24/7 IT Support & Helpdesk Services.

Outsourcing your IT support needs allows you to focus on your core activities whilst we handle the technicalities.

Organisations often lack the internal expertise or resource to keep on top of disruptive IT issues in-house - this is where outsourced IT support can help. Outsourcing IT support ensures that disruptive IT issues are handled by experts, allowing your team to concentrate on their daily tasks.

Learn more about our Outsourced IT Services.

We empower educational institutions with seamless IT support for schools, helping to create the optimal learning environment. 

Sharp collaborates with schools to address challenges and tailor IT support services to solve them. Whether it’s maintaining your infrastructure, providing solutions remotely via our dedicated helpdesk, carrying out proactive on-site support, monitoring your systems, or simply providing additional capacity for a stretched in-house team - we do all of this and more. Your school will benefit from a team of technical and education specialists who take the time to get to know your organisation and provide appropriate and valuable advice and recommendations. 

Learn more about our IT Support for Schools.

IT procurement is a critical function for all businesses no matter the size or sector, as it ensures that they have the necessary technology to support their business operations. It supports an organisation’s overall strategy ensuring that its technology aligns with its business goals.

With our IT procurement service, our team acquires IT hardware & IT software, and any other services related to information technology for an organisation. Our process involves us selecting the most suitable products or services based on your specific IT needs. We then negotiate contracts and pricing, and ultimately purchase and deploy these assets for you.

Learn more about our IT Procurement Services.

We'll create a bespoke roadmap outlining essential IT initiatives, both current and future, with a focus on identifying crucial renewals and upgrades. 

This comprehensive plan serves as a strategic guide to assist in financial planning by providing a clear overview of anticipated IT activities for the next 12 months. It encompasses a forward-looking perspective, ensuring that your organisation is well-prepared for technological advancements, capable of allocating resources effectively and highlighting renewals and upgrades to help you budget. The IT Roadmap is designed to optimise budgeting processes, fostering a proactive approach to IT management that enhances overall organisational efficiency and resilience.

We’ll work with you to understand your objectives and build a detailed IT roadmap, with built-in review meetings and strategic planning sessions. This will allow us to take the burden of IT support and management off of your shoulders, so that you can focus on your key objectives.

Fortify your email communication against threats with our advanced email security measures.

The methods used by cyber criminals to gain unauthorised access to systems and data are becoming more sophisticated by the day. With between 75% and 90%, of targeted cyber-attacks beginning with an email. Hackers target unprotected business email accounts to deceive employees and con people into handing over money and data, either by asking them to follow a malicious link or posing as another person (usually a stakeholder).

Sharp’s email security services are used to protect and secure email communications, accounts, and services from unauthorised access or compromise.

Learn more about our Email Security Services.

With flexible working becoming the norm, ensuring a high level of cyber security protection across all endpoints is crucial. Cyber threats are evolving rapidly, and criminals are taking advantage of new working methods. 

From phishing emails to malware, we are seeing criminals take advantage of the fact we are not all in the office and cannot turn to our colleagues or IT team for advice or to confirm an email or link is safe.

With Endpoint Security Solutions from Sharp, you have peace of mind that your devices are monitored and secure, regardless of your team's location.

Learn more about our Endpoint Security Services.

Safeguard your business infrastructure with our firewall protection services.

Sharp’s comprehensive Firewall security solutions are your first line of defence, using security rules to block specific traffic in and out of your network.

Sharp partners with WatchGuard to offer enterprise-grade Network Firewall Security for intrusion prevention, anti-virus, threat detection & response, reputation defence, application control and blocking, data loss prevention, and DNS monitoring.

Learn more about our Firewall Security Services.   

Ensure compliance and fortify your cyber security posture with our Cyber Essentials Scheme service. 

This certification program aims to reduce the risk of internet-based cyber-attacks by approximately 80% and our expert team provides support and guidance to help your organisation achieve the Cyber Essentials & Cyber Essentials Plus certification.

Learn more about our Cyber Essentials as a Service.

The weakest link when it comes to cyber security is often the people within an organisation. Nurturing security awareness within your teams contributes towards protecting your company against cyber attacks and breaches. A security aware team essentially creates a human firewall, acting as the first line of defence when it comes to safeguarding your organisation. 

Sharp offers Security Awareness as a Service, which is a de-risking, training, and education solution to help organisations maintain ongoing cyber security training for their teams all year round.

Learn more about Cyber Security Awareness as a Service.