Charity Work
Charity Work

IT Support for Charities

Our IT Support tailored to Charities and Non-profit organisations of all sizes, drawing on extensive experience gained from partnering with numerous Charity and Non-profit clients.

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Tailored IT Support for charities of all sizes

With over 30 years of experience supporting charities with IT solutions, we understand the unique rewards and challenges of the Non-Profit sector. Our tailored IT Support for Charities and Non-Profit organisations, provide the tools required for your organisation to achieve your goals effectively. We handle everything from IT Support & Helpdesk to Cyber Security and Backup & Data Recovery Services, ensuring your IT systems run seamlessly, allowing you to stay focused on making a positive impact in the community.  

For Non-Profit IT services, we recognise that a one-size-fits-all approach doesn't always work. We focus on building strong, lasting relationships with your charitable organisation, and deeply understanding how you operate. This approach allows us to deliver customised IT Support that precisely meets your unique needs. 

 

Sharp IT Support Thames Valley

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How Our IT Support Can Help Overcome IT Hurdles in Charities and Non-Profits

We’re partnered with a range of organisations, providing them with IT Support. This means overtime we’ve built a strong understanding of the issues and constraints that Charities and Non-Profit organisations face.  

Limited in-house expertise: With our solution, you can leverage our skilled and technical teams to either supplement your existing internal IT team or outsource all your IT needs to us, enhancing efficiency and productivity,  through the support of your volunteers and trustees, whilst guaranteeing the security of your data and systems.

Cyber Security Risks: Our IT Services for Charities and Non-Profits help mitigate cyber security risks by implementing robust security measures and providing ongoing monitoring. We ensure your sensitive data remains protected, allowing you to focus on your mission without worrying about cyber threats.

Budget Constraints: We appreciate the balancing act that occurs due to the restrictions imposed by your charity's budget. That’s why our IT Support for Non-Profits team dedicates time to learning the needs of your organisation and provides a tailored solution that ticks all your boxes. Our carefully devised and bespoke IT Road Map and IT Budget will ensure you know what needs to be invested and when, guaranteeing to keep you on track. 

Compliance and Data Protection: Our services ensure you comply with data protection regulations by implementing comprehensive data management strategies. We also provide ongoing guidance and monitoring to safeguard sensitive information and maintain regulatory compliance. 

Sharp Charities buying group framework

How Our IT Support Enhances Your Charities Operations

Cost-Savings: We understand the financial challenges of running a charity or non-profit and our extensive experience with similar organisations ensures we grasp your unique needs. Through longstanding partnerships with companies like Microsoft, we can offer discounted pricing specifically for Charities, helping to alleviate financial pressures.

Support for Digital Information: By opting for our IT Support for Charities you can gain support for implementing modern technology solutions, enhancing efficiency, and improving your service delivery.

Security and Compliance: Outsourcing our service helps you adhere to industry standards and compliance regulations, protecting sensitive data and preserving trust with donors and stakeholders.

Expert Guidance: With over 30 years of IT experience, we offer specialised IT support for Non-Profits through our large team of friendly and seasoned experts. Instead of relying on a single individual, your charity benefits from the collective knowledge and support of our entire team.

Proactive Maintenance: We ensure proactive maintenance to prevent issues before they arise. This approach keeps your operations running smoothly and minimises downtime, enabling you and your team to focus on your mission without technical interruptions.

Time-Saving: As a provider of IT Support for Charities, we streamline processes and automate tasks, saving valuable time and allowing your team to focus on their core mission. 

YMCA Cardiff Group
YMCA Cardiff Group
It’s great having a 24/7 helpdesk team to rely on, they’re easy to get hold of and it’s taken the pressure off of me so I can focus on my other responsibilities, previously team members had been coming to me to raise IT issues.
Catrin Anthony-Evans - Communications Officer

YMCA Cardiff Group

Man providing remote IT Support
Sharp are a cut above other IT Support providers...The nuts and bolts just happen and the consultative approach and relationship delivered by our dedicated Account Manager and Technical Consultant is what makes the support perfect for us.
Liz Ambekar - Finance and Operations Director

Think Ahead

Bucks case study
Bucks case study
We have had excellent service from Sharp and would not hesitate to recommend them to other companies.
Alison Taylor-Cox - Finance Manager

Health & Independent Living Support

Awards and Accreditations

Infrastructure Azure

Modern Work

Data & AI Azure

Business Applications

Tech Company of the Year 2024

Cyber Essentials Certified

ISO 27001 Certified

IT Support for Charities FAQs

How can IT support improve the efficiency of charity operations?

IT Support improves your operations by streamlining processes through the implementation of modern technology solutions. This includes upgrading outdated systems, automating routine tasks, and providing reliable technical assistance, which collectively improves productivity and allows your staff to focus more on their core mission. 

Can Sharps’s IT support help with compliance and data protection regulations?

Yes, our IT Support for Charities can assist with compliance and data protection regulations by implementing robust data management strategies and providing ongoing monitoring. We ensure your organisation adheres to relevant laws and safeguards sensitive information effectively. 

Is it cost-effective for charities to outsource IT Support?

We have over 30 years of experience working in IT and providing IT Support for Non-Profits. We have a large team of friendly and experienced technical experts who collectively have ‘seen it all’. This is beneficial for your charity organisation as instead of relying on one person for your IT, you will have the backing of a large team of IT experts to help support you.

We understand that affordable pricing is crucial for charities, as they often operate with limited financial resources. That’s why we offer charity pricing on hardware, software and licencing from partners like Microsoft, ensuring you secure the best procurement pricing.  

How can IT Support help with cyber security for charities?

IT Support enhances cyber security for charities by implementing advanced security measures, such as firewalls, encryption, and regular security audits. This proactive approach helps protect sensitive data from cyber threats and ensures a secure operating environment. 

Do you support any charity initiatives?

Each employee is entitled to one day per year to volunteer at a charity of their choice. In 2024, our Marketing and Engineering teams volunteered at Dogs Trust.  

We also have an ongoing partnership with the British Heart Foundation. In the last year, our Head of Commercial Projects and Furniture, James Hand climbed Kilimanjaro in aid of them.  We also continue to upskill our teams through CPR training.

We support team members in their fundraising efforts with donations and fundraising promotions. Recently, Head of Product Marketing, Julian Hodges, e-colosseum-blazing-saddles-take-on-12-day-charity biked from the Coliseum theatre in Oldham to the Colosseum in Rome.

What kind of training does Sharp’s IT Support offer to my charity staff?

Our IT Support for Non-Profits offers comprehensive training for your staff, including cyber security awareness.

Our Cyber Security Awareness Training is tailored to your team's level of knowledge, to help reinforce their ability to recognise and respond to cyber threats. Our comprehensive, user-friendly solution delivers important training, and educational cyber security resources and helps you to mitigate risks.

We also provide a Training platform that provides your employees with training on topics from Microsoft 365, Windows 11 and Cyber Security to personal leadership and management skills. There’s no limit on the number of courses your teams can take.  

Get in touch with us today to discuss the most appropriate training for your team’s needs.

How can IT Support help with fundraising efforts?

With our IT Support for charities, you can enhance fundraising efforts by implementing bespoke IT Solutions that improve efficiency and communication, freeing up your teams' time, enabling you to spend more time focusing on fundraising events that can reach a wider audience.