QR codes are an integral part of our daily lives, especially in restaurants. They’ve become even more central to our dining out experiences since the pandemic in 2020, where keeping our distance was key. You can sit and scan to access the menu and even pay for your meal – it’s that simple.
However, the widespread use of QR codes can come with dangers. Those dangers being malicious actors, who have found ways to exploit QR codes for their own fraudulent activities. Restaurant QR code scams are jeopardising both financial and personal information.
Caught your interest? In this blog, we will focus in on this concerning issue and provide cyber security tips on how to protect yourself from falling victim to these type of scams.
What is the Restaurant QR Code Scam?
The restaurant QR code scam involves cyber criminals creating counterfeit QR codes that redirect users to fraudulent websites or apps. These fake platforms will be an exact imitation of the restaurant’s actual website and services, leading unsuspecting customers to enter their personal information, payment details, or even install malware on their devices as they go to pay for their meals.
Once the scammers obtain this sensitive information, they can engage in identity theft, process unauthorised transactions, or sell the data on the dark web.
Common QR Code Tactics Employed by Scammers
- Phishing Attacks: Scammers send phishing emails or text messages encouraging recipients to scan a QR code. The QR code often directs them to a malicious website designed to steal personal information.
- Fake Menus: Criminals may replace a legitimate restaurant's QR code with their own, redirecting customers to a fake menu. Upon opening the fake menu, users may be prompted to provide personal information or credit card details.
- Malware Distribution: QR codes can also be rigged to download malware onto the user's device, compromising their security and privacy.
Protecting Yourself from QR Code Scams
- Verify the Source: Before scanning a QR code, ensure it comes from a reliable source. If you are uncertain, ask a restaurant staff member to confirm its authenticity. It may turn out to be legitimate, but it’s better to be safe than sorry so always check if you are unsure.
- Check the URL: Once the QR code directs you to a website, carefully examine the URL to ensure it matches the official restaurant website. Avoid providing personal information on suspicious or unfamiliar sites.
- Use Security Software: Install reputable antivirus and anti-malware software on your device to detect and block potential threats from malicious QR codes.
- Be Cautious with Personal Information: Never share sensitive information such as credit card details or social security numbers through a QR code without verifying its legitimacy.
- Update Your Apps and Operating System: Regularly update your smartphone's apps and operating system to ensure you have the latest security patches and features to combat potential scams.
- Educate Yourself and Others: Spread awareness about QR code scams among family and friends to collectively protect against fraudulent activities.
As QR codes continue to be an essential tool in the restaurant industry and beyond, it's crucial we all stay vigilant and exercise caution. By following the above tips and remaining informed about the evolving social tactics of scammers, you can safeguard your personal information and finances from falling prey to restaurant QR code scams.
