IT Services Stockport

When it comes to IT, maximising uptime is essential. Any glitches or faults in your IT or technology can trigger widespread disruption within your organisation. That's why our 24/7 helpdesk serves as your dedicated point of contact for seamless support. Manned by expert professionals, our team listens attentively to your issues and promptly devises effective solutions. In cases where remote resolution is not feasible, rest assured that our detailed escalation procedures are in place to ensure a swift resolution to your problem.

Our helpdesk operates from 8 am to 6 pm during regular business hours. However, we recognise that IT support needs may extend beyond these hours, therefore, we offer a 24/7 helpdesk as an additional service for those requiring assistance outside the standard timeframe.

Opting for our helpdesk services brings numerous advantages. You'll enjoy instant support, minimised downtime, increased productivity, and comprehensive coverage, ensuring that your organization remains operational and efficient at all times.

Many organisations are also taking advantage of cloud solutions. As more and more organisations move away from on-premise and server-based infrastructure. We can support clients in this transition to ensure they are reaping the benefits of cloud migration, such as:

• Security
• Flexibility 
• Scalability 
• Cost Savings
• Productivity

Whether you possess limited internal IT resources or none at all, we tailor our outsourced IT support support levels and services to accommodate your unique situation. This might involve a hybrid approach, with our experts collaborating seamlessly with your existing team during peak periods, or a fully outsourced IT support model where we handle all your IT requirements.

Given the pivotal role that IT and technology play in your organisation, selecting a reliable partner with the right expertise is crucial for guiding investment and roadmap decisions. Our commitment is to alleviate the pressure on you and your teams, allowing you to concentrate on day-to-day tasks and business development while we manage the complexities of your IT landscape. Trust us to be the strategic IT partner that empowers your organisation to thrive in the ever-evolving technological landscape.

In the face of malicious cyber attacks or unforeseen natural disasters, the rapid recovery of your IT systems is paramount to minimising the impact on your organisation. At Sharp, we specialise in equipping you to navigate the unexpected.

Addressing a spectrum of challenges, from technical issues to human error, our Backup and Disaster Recovery service ensures you are well-prepared and protected with a robust IT disaster recovery plan. This comprehensive plan encompasses defined goals, clear responsibilities, detailed inventory, and streamlined procedures.

We empower you with the necessary tools to feel confident and prepared, recommending optimal backup solutions to safeguard the security of your data. In the unfortunate event of a worst-case scenario, rest assured that your data and systems are diligently backed up and protected, providing you with peace of mind during challenging times. Trust Sharp for resilient solutions that fortify your organisation against unforeseen disruptions.

Did you know a quarter of UK SMEs admitted to being breached in the last 12 months? That’s why your organisations Cyber Security infrastructure should be treated with the upmost importance. So too should your Cyber Security training for end-users. Employees act as your first and last line of defence, so it’s key you are treating them as a crucial part of your multi-layered Cyber Security architecture. 

Currently, many major cyber risks are not covered in IT Security Training for over half of UK SMEs. A concerning statistic given the increased sophistication of attacks which now leverage AI. 

Sharp provides a range of Cyber Security Services and guidance to support organisations across Stockport and the Northwest. Our managed Cyber Security Services identify, mitigate and proactively protect you against risks and attacks. 

Our local Stockport-based experts take a proactive and multi-layered approach to your Cyber Security and are on hand to guide you through a challenging IT landscape.

Microsoft Azure stands as a robust infrastructure platform that empowers businesses to seamlessly transition to the cloud or opt for hybrid solutions, maintaining certain services, data, or applications on-site.

With an ever-expanding array of cloud services, Microsoft Azure addresses the unique business challenges faced by your organisation. It grants you the freedom to develop, manage, and deploy applications using your preferred tools and frameworks. Leveraging our extensive experience at Sharp, we assist you in determining the most suitable approach for your business, and Azure's flexibility allows us to craft customised solutions tailored to your specific needs.

If you are considering migrating some or all of your infrastructure or services to the cloud, Microsoft Azure offers a host of benefits:

• Security Compliance: Ensures the highest level of security in European data centers, compliant with stringent EU privacy regulations.
• 99.9% Uptime Guarantee: Delivers uninterrupted business operations and ensures continuous system accessibility.
• Cost-Efficiency: Hosting your servers in Azure leads to reduced costs associated with server warranties and electricity. With no upfront or capital expenses, you only incur manageable monthly charges.
• Resource Optimisation: For applications with specific usage hours, costs can be saved by automatically adjusting server capacity or powering them off when not needed. Azure's ability to rapidly scale up server resources as required enhances operational efficiency.

Choose Microsoft Azure for a seamless and cost-effective cloud solution, and let Sharp guide you through the process of harnessing its full potential for your business.

From hybrid to remote working, it’s key your organisation use and leverage the right IT and technology to facilitate remote collaboration. 

Empowering employees to work securely from anywhere is key. Our Unified Communication portfolio enables this. Be it cloud-based software, telephony, and or video conferencing, we work with you to get the right balance in place. It’s our aim to get you adjusted and ready for modern and hybrid working.