IT Services Norwich

No matter how much internal IT help you have on hand, we customise our support to suit your setup. You might need a mix, like our experts lending a hand during busy times with a hybrid IT support package, or you might want us to handle everything from end-to-end, with our fully outsourced IT support approach.

Picking the right IT partner is a big deal. Your organisation relies on IT and technology to run efficiently day to day. You need solid IT advice that takes the weight off your shoulders. That's where our outsourced IT support comes in.

When you let Sharp handle your IT, you can focus on what really matters – growing your business. We've got your back, so you can aim high and focus on big-picture business growth and development.

Our helpdesk is open from 8am to 6pm on weekdays as standard. But we get it – sometimes you need extra support. That's why we offer our 24/7 helpdesk for after-hours assistance.

In the world of IT, keeping things running smoothly is key. Even a small glitch can cause big problems. That's where our helpdesk comes in. Our experts are ready to tackle any issue swiftly and efficiently. And if we can't fix it remotely, don't worry – we have a thorough escalation plan to get things sorted fast.

Using our 24/7 helpdesk brings a whole bunch of benefits to your business. You get instant support, less downtime, a productivity boost, and coverage around the clock.

A whole host of organisations are making the move to the cloud, and getting on board with cloud solutions. But shifting from traditional on-site setups to cloud-based systems can feel overwhelming, especially if you're new to it. Don't worry, though – we're here to help you navigate the switch and reap all the rewards of cloud migration without any hassle.

The many perks of cloud solutions include:

• Flexibility
• Scalability
• Security
• Productivity
• Cost Savings
• Increased Performance

When facing a cyber attack or unforeseen disaster, swift IT system recovery is vital to minimise any negative impact on your organisation. We here to help you prepare for the unexpected here at Sharp.

With our Backup and Disaster Recovery service, you're assured of readiness and protection through a robust IT disaster recovery plan. This ensures you're covered in case of technical glitches or human errors that could jeopardise your data and your business.

An effective plan entails clear goals, responsibilities, inventory, and procedures. We equip you with the necessary tools and recommend optimal backup solutions to fortify your data security. In the unfortunate event of a worst-case scenario, you can rest assured knowing your data and systems are safeguarded.

Network firewalls play a critical role in any comprehensive cyber security strategy. They serve as a protective barrier for your business systems and sensitive data, acting as gatekeepers to control access. This proactive defense ensures that only authorised and secure communications can enter your network, greatly lowering the risk of cyber threats.

Integrating network firewall security into your cyber security plan is a strategic decision that strengthens your organisation's resilience against evolving threats. This approach not only secures your digital infrastructure and safeguards your business operations but also maintains the confidentiality of your vital data. Moreover, it plays a key role in earning and maintaining the trust of your clients and stakeholders.

 

For organisations without in-house tech expertise, navigating IT decisions can often feel daunting. In the UK, 64% of IT decision makers in UK SMEs admit to lacking knowledge when it comes to IT hardware, and 63% lack confidence in software choices. This uncertainty can lead to costly mistakes in software investments, wasting time and money.

Your software investment should pay off. We help you maximise the benefits of your IT and technology, ensuring efficiency and productivity gains from any new software you adopt.

With Microsoft Azure, you gain access to a wide range of cloud-based products and services designed to assist with data management and enhance security. Our services include virtual machines, server virtualisation, virtual desktop hosting, SQL, AI, and application hosting.

As part of the Microsoft partner network, we have access to a vast selection of software products, pricing, and expertise. This ensures we choose the right software tailored to your organisation's needs.

In today's modern era of hybrid and remote work, it's essential for your organisation to leverage the right IT and technology to encourage collaboration, regardless of where your teams are located.

Giving employees the freedom and resource to work securely from any location is crucial. Our Unified Communication portfolio makes this seamless. Whether it's cloud-based software, telephony, or video conferencing, we work with you to find the perfect fit. Our aim is to fully equip you to overcome the challenges of modern and hybrid work settings, allowing your teams to stay connected.

Sharp's Email Security Services shield your business email communications, services, and accounts from unauthorised access or compromise.

Email is a prime target for cyber criminals seeking to infiltrate systems, steal data, launch phishing attacks, and deploy harmful malware. Safeguarding this critical source of private information is paramount for businesses. Educating your team on identifying and evading these attacks serves as your primary defense, preserving your reputation, preventing potential fines, and, most importantly, averting data loss.