IT Services Cambridge

Our friendly helpdesk is available from 8am to 6pm on weekdays as standard. However, we also offer a 24/7 helpdesk service because we understand that sometimes you need that bit of extra support and out-of-hours assistance.

In the world of IT, maintaining smooth operations is essential. Even something that seems like a minor glitch can quickly cause significant problems. That's where our 24/7 helpdesk comes in. Our experts are on hand and ready to address any issues both swiftly and efficiently. If we can't fix it remotely there's no need to panic! We have a thorough escalation plan to resolve the problem as quickly as possible.  

Using our 24/7 helpdesk provides numerous benefits to your business. You get instant support, reduced downtime, increased productivity, and if that wasn't enough - round-the-clock coverage too! 

Many organisations are transitioning to the cloud and adopting cloud-based solutions, thanks to the countless benefits they have to offer. However, moving from traditional on-site setups to cloud-based systems can seem overwhelming for businesses' who aren't familiar with everything the cloud has to offer. Don't worry – that's why at Sharp, we're here to help you navigate the switch and enjoy all the benefits of cloud migration without any hassle.

The many advantages of Sharp's Cloud Solutions include:

• Flexibility
• Scalability
• Security
• Productivity
• Cost Savings
• Increased Performance

In the unforeseen event of a cyber attack or IT disaster, swift system recovery is absolutely vital to minimise any potential negative impact on your organisation. We are here to help you prepare for the unexpected.

Our Backup and Disaster Recovery Service is designed to ensure you're not just prepared, but fully protected with a robust IT disaster recovery plan. We're here to make sure you're covered in case of technical glitches or human errors that could potentially jeopardise your data and, in turn, your business.

We know a fully effective plan must include clear goals, responsibilities, inventory, and procedures. We provide you with the necessary tools and recommend optimal backup solutions to strengthen your data security. In the event of a worst-case scenario, you can rest assured knowing your data and systems are safeguarded. 

Network firewalls are essential to any comprehensive cyber security strategy. Acting as gatekeepers, they protect your business systems and sensitive data by controlling access and ensuring that only authorised and secure communications can enter your network. This proactive type of defence significantly reduces the risk of cyber threats to your organisation.

Incorporating network firewall security into your cyber security plan strengthens your organisation's resilience against evolving threats. It secures your digital infrastructure, safeguards your business operations, and maintains the confidentiality of your critical data. Additionally, it helps build and sustain the all-important trust of your clients and stakeholders. 

For organisations lacking in-house tech expertise, making IT decisions can be challenging, and often daunting. Statistics show that in the UK, 64% of IT decision makers in UK SMEs admit to lacking knowledge when it comes to IT hardware, and 63% lack confidence in their software choices. This uncertainty can lead to costly mistakes and wasted resources.

Your software investments should yield significant returns, which is where we can help. We help you maximise the benefits of your IT and technology, ensuring new software enhances efficiency and productivity.

With Microsoft Azure, you have access to a wide range of cloud-based products and services for data management and improved security. Our services include virtual machines, server virtualization, virtual desktop hosting, SQL, AI, and application hosting.

As a member of the Microsoft partner network, we leverage a vast array of software products, competitive pricing, and expert knowledge to select the best software, completely tailored to your organisation’s unique needs.

In today's era of hybrid and remote work where digital collaboration is encouraged, it's vital for your organisation to utilise the right IT and technology to foster that collaboration, no matter where your teams are located.

Empowering employees to work securely from any location is crucial, and is often a key factor in attracting new talent to work for your business. Our Unified Communication portfolio ensures this seamless integration. Whether you need cloud-based software, telephony, or video conferencing, we work with you to find the perfect solution. Our goal is to equip you to navigate the challenges of modern and hybrid work environments, keeping your teams connected and productive wherever they are.

Sharp's Email Security Services protect your business email communications, services, and accounts from harmful unauthorised access and compromise.

Email is often a prime target for cyber criminals aiming to infiltrate systems, steal data, launch phishing attacks, and deploy harmful malware, thanks to it's ease of access and potential gains. Safeguarding this critical information source is essential for organisation. Educating your team to recognise and avoid these threats is your first line of defence, helping to preserve your reputation, prevent fines, and, most importantly, avoid data loss.