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IT Services West Midlands

Your local outsourced IT Support Services team in the West Midlands

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IT Support Services in the West Midlands

Sharp are an award-winning and leading IT Support provider, offering a host of IT Services in the West Midlands. We support organisations with their technology and cyber security. Our skilled team of technical experts deliver tailored IT Support services in the West Midlands, meeting the specific requirements of businesses and organisations. We support organisations of all sizes, across various industries from manufacturing to education to not-for-profit, empowering them with reliable IT Support.

We understand that every organisation has its own set of unique technology requirements and that there is no one specific IT package when it comes to IT Support. This is why we offer an extensive range of IT Support in the West Midlands, meeting specific technology needs. From Managed IT Services, Microsoft Power Platform, 24/7 IT Support & Helpdesk, Unified Communications including Hosted Telephony, and Cyber Security, our range of IT Services are created to ensure you receive maximum value from your investments.  

 

Sharp IT Support Thames Valley

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IT Support in West Midlands

Our IT Support services for organisations in the West Midlands

24/7 IT Support & Helpdesk in West Midlands

Reliable 24/7 IT Helpdesk Support is the foundation of modern business operations, providing organisations with round-the-clock technical assistance and problem resolution. In today's fast-paced digital landscape, where downtime can translate into significant revenue loss and operational disruption, the availability of 24/7 IT Helpdesk Support is indispensable. Whether it's addressing critical system failures, troubleshooting software issues, or assisting end-users with technical queries, having a dedicated team of IT professionals available always is critical. This is to ensure that your organisation maintains continuity, productivity, and customer satisfaction. 

With our 24/7 IT Support & Helpdesk Services, you can mitigate risks, minimise downtime, and capitalise on opportunities with the confidence that technical assistance is just a phone call or an email away.

Man and woman providing remote IT Support

Backup & Disaster Recovery in the West Midlands

Having a robust Backup and Disaster Recovery plan in place to protect your data and ensure continuity is crucial when disaster strikes. Whether this be human error, natural disasters, or a cyber breach, everyone in your organisation needs to know what course of action to take to minimise business downtime.

With our Backup and Disaster Recovery solution, you have peace of mind that your data can be recovered swiftly, limiting business downtime. We will work with you to understand your business needs and the systems you use. We’ll recommend industry-leading cloud backup solutions, or disk-based backup, reassuring you that your systems and data can be recovered should the worst happen.

Cyber Security

Hosted Telephony in the West Midlands

As traditional ISDN and PTSN lines are scheduled for phase-out by 2025, it's wise to consider how to maintain connectivity for your teams. Our Cloud-based VoIP (Voice over Internet Protocol) Hosted Telephony solution is tailored to meet the needs of organisations in the West Midlands, providing unparalleled flexibility to work from any location and across any device.

All that's needed is a stable internet connection, enabling you to manage calls seamlessly from your desk phone, mobile device, or laptop. This ensures uninterrupted connectivity, guaranteeing you never miss important calls, even when away from your desk.

Our Hosted Telephony features encompass a wide range of functionalities, including call recording and transferring, CRM integration, and straightforward licensing with a single monthly fee per user. This ensures your team remains productive whether they're working in the office, on the move, or remotely.

Helpdesk professional on telephone call with client

Learn more about our range of IT Services in West Midlands

Cyber Security Services in West Midlands

Security by design should be the approach that every business takes, especially in the current climate where digital threats and vulnerabilities are prevalent. We always recommend a multi-layered approach to Cyber Security, utilising a range of security solutions to ensure your organisation is well-protected from cyber attacks. Our services include:

•    Cyber Security Audit 
•    Email Security 
•    Firewall Protection 
•    Cyber Essentials Scheme
•    Endpoint Security 

Efficient Cyber Security procedures not only protect against data breaches, financial repercussions, and reputational harm but also ensure regulatory compliance and maintain stakeholder trust. As cyber attacks become increasingly sophisticated and diverse especially with the use of AI, organisations must adopt a proactive approach to Cyber Security, continuously assessing and increasing their defences.

With our expertise in IT and Cyber Security, we excel in navigating the complex and evolving Cyber Security terrain. Our collaborative approach ensures that we work closely with you to craft a robust Cyber Security strategy tailored to your organisation's requirements. 

IT Support for Education in West Midlands

Our IT Support Services in the West Midlands are not limited to a particular type of organisation. We also provide bespoke IT Support for Educational Institutions. If you're seeking a partner to assume full responsibility for your IT needs or require supplementary support for your existing team, Sharp offers tailored IT Support in the West Midlands designed for Educational Establishments. We cater to your unique requirements by maintaining your IT infrastructure, providing remote assistance through our dedicated helpdesk team, delivering proactive on-site support, ensuring compliance with government-endorsed Cyber Security frameworks such as Cyber Essentials, and monitoring your systems, among other services.

Whether your School’s preference is toward Microsoft's suite of apps and services or Google's offerings, we can support you with either. Our forward-thinking approach means we assist you in planning for the future, while crafting tailored IT support packages specifically for Education.

Managed IT Services in West Midlands

Whether you're seeking additional support for your current IT team or are in search of fully outsourced local IT Support services in the West Midlands, we can cater to your needs. Our IT experts deliver tailored IT Support designed to help you achieve your organisations objectives.

Our commitment extends beyond resolving technical issues; it involves understanding your unique requirements, business goals, and daily operations. We aim to seamlessly integrate into your team, establishing a collaborative partnership.

Situated in West Bromwich, Sharp offers comprehensive support and services to facilitate the growth, adaptation, and improved efficiency of your business. Backed by a dedicated team of on-site technical consultants and a responsive 24/7 Helpdesk, you'll have access to expertise and advice. Your challenges will be promptly and efficiently addressed by placing your trust in a team with years of experience and unparalleled proficiency.

IT Procurement in West Midlands

Our IT Services in the West Midlands includes an IT Procurement service. IT Procurement involves the acquisition of IT hardware, software, and related services for an organisation. With the abundant options available, acquiring IT software and hardware can pose substantial challenges. However, asking us to support you with your IT Procurement needs can save you time, money, and effort.

From laptops and other devices to firewalls and anti-virus solutions, we offer comprehensive coverage for all your IT Procurement requirements. Leveraging our top-tier partnerships, we ensure access to the best deals available. As a demonstration of our excellence, we rank among the top 1% of Microsoft partners globally and hold the highest Blue Diamond Partner status with Datto, among other prestigious partnerships including Apple, Google, Sophos, WatchGuard, HP, Lenovo, VMware, and Adobe.

With our vast network of partners and expertise in technology, sourcing the best products for your organisation becomes effortless.

Cloud Solutions in West Midlands

Technology is constantly evolving and shifting, including cloud technology. It can be difficult to keep up with changes in technology. At Sharp, we have a dedicated team of qualified and informed IT experts to simplify technology for you. 

Based locally, our IT Support in the West Midlands team will work closely with you, getting to know your organisation and industry. We’ll be informed on your business dynamics and operations, as well as your goals and objectives. With this understanding, we can then create a bespoke IT roadmap to push you towards greater success. You can rely on our technical experts to demystify cloud technology, helping you to understand the benefits of your organisation leveraging cloud technology and just how easy it is to adopt.

Get to know us

The Sharp team are friendly, knowledgeable IT experts based in and around West Bromwich. We offer local IT Support in the West Midlands and our proximity to our clients means that we are near enough to build strong relationships and feel like part of your team rather than a nameless third party. 

Contact us today to discuss your IT and technology needs. 

Sharp Office - West Bromwich

Our Birmingham Office

Birmingham - Sharp UK

Doranda Way
West Bromwich
West Midlands
B71 4LT

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“The average annual cost of cyber-crime for businesses is estimated at approximately £15,300 per victim.”
Cyber security breaches survey 2023

UK Government

Diocese of Oxford - IT Support Case Study
Diocese of Oxford - IT Support Case Study
“Our Account Managers are great. If our IT Manager is not around and I need to escalate something or bounce something off them, they are always available and respond quickly.”
John Orridge, Director of Finance

Diocese of Oxford

Out of focus buses and bus stop
“Our relationship with Sharp isn’t just about technical expertise, it’s the understanding of our business and priorities. I trust their advice and we work together to introduce changes that are appropriate and enhance the IT systems for my company.”
Mark Price, IT Manager

Reading Buses, Reading Borough Council

Did you know...

55% of SMEs

havenʼt implemented multi-factor authentication

42% of SMEs

donʼt have strong password policies

60% of SMEs

havenʼt increased security training since moving to a hybrid working model

1/4 of SMEs

admitted to being the victims of a cyber attack